SKRIPSI PBS
Pengaruh Persepsi Manfaat, Kemudahan Dan Kredibilitas Terhadap Keputusan Menggunakan Internet Banking Pada Masa Pandemi Covid-19 (Studi Mahasiswa Fakultas Ekonomi Dan Bisnis Islam Iain Surakarta)
ABSTRACT
Nowadays, information technology has been growing rapidly. One of the
information technologies is the internet. Today, the internet has become
attached and even become a basic need for society. In the banking world, internet
banking has made more progress than other fields. An example of a service that
is using the internet offered by banking is internet banking. In this pandemic of
COVID-19, the existence of internet banking provides many benefits and
conveniences for banks and the society.
This study aimed to determine the effect of perceived benefits, perceived
convenience and perceived credibility on the decision to use internet banking. A
quantitative research with a survey was performed by the researcher in this
research. The samples were 100 students of the Islamic Economics and Business
Faculty IAIN Surakarta.
In this study, a sampling technique used by the researcher is purposive
sampling. Variable (Y) is the decision to use internet banking, while the
independent variables are perceived benefit (X1), perceived convenience (X2)
and perceived credibility (X3). This study used multiple linear regression data
analysis methods to analyse the data. The data processing used by the researcher
is the program of SPSS 22 version. The results of this study showed that (1) the
perceived benefit has a significant effect on the decisions to use internet banking.
(2) perceived convenience has a significant effect on the decisions to use internet
banking (3) perceived credibility has a significant effect on the decisions to use
internet banking.
Keywords: perceived benefit, perceived convenience, perceived credibility
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