SKRIPSI MBS
PENGARUH KUALITAS PRODUK DAN CITRA MEREK TERHADAP KEPUTUSAN PEMBELIAN SMARTHPHONE SAMSUNG PADA GENERASI Z DENGAN MINAT BELI SEBAGAI VARIABEL INTERVENING DI SUKOHARJO
ABSTRACT
This research aims to determine the influence of product quality and brand image
on the decision to purchase Samsung smartphones in generation Z with purchase
intention as an intervening variable in Sukoharjo. The research method used is a
quantitative method. The sampling technique used was non-probability sampling
with a purposive sampling method of 100 Samsung smartphone consumer
respondents in Sukoharjo Regency. With a questionnaire as data collection which
was analyzed using SmartPLS software version 4.0.
The results of this research show that (H1) product quality has a positive and
significant effect on purchasing decisions. Judging from the T-ststistic which is
greater than the T-table (3.793>1.96), the result is accepted. (H2) brand image has
a positive and significant effect on purchasing decisions. Judging from the T-stistic
which is greater than the T-table (3.221>1.96), the results are accepted (H3)
buying interest has a positive and significant effect on purchasing decisions.
Judging from the T-stistic which is greater than the T-table (5.677>1.96), the
results are accepted (H4) product quality has a positive and significant effect on
buying interest. Judging from the T-stistic which is greater than the T-table
(3,299>1.96), the results are accepted (H5) brand image has a positive and
significant effect on purchase intention. Judging from the T-ststistic which is
greater than the T-table (2.088>1.96), the results are accepted (H6) product quality
has a positive and significant effect on purchasing decisions through purchasing
interest. Judging from the T-stistic which is greater than the T-table (2.879>1.96),
the results are accepted (H7) brand image has a positive and significant effect on
purchasing decisions through purchase intention. Judging from the fact that the T-
stistic is greater than the T-table (1.992>1.96), the result is accepted.
So it can be concluded that companies must be able to create product quality, brand
image and create a good brand reputation in the eyes of consumers in order to
increase purchasing interest which will lead to purchasing decisions to get a
product and will increase sales of that product.
Keywords: Product Quality, Brand Image, Purchase Decision and Purchase
Intention
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